Last updated: 5 October 2026
How we handle personal information
This page explains how personal information is handled on the website, in enquiries and through linked services.
This policy explains how Renew Beauty Pty Ltd, trading as Rénu Skin Lab (ABN 79 690 703 710), handles personal information through this website and related services.
Information we may collect
When you contact us by phone or email, we may collect your name, contact details, enquiry and information needed to respond. Chinese and English are selected through the URL language parameter; this website does not use a dedicated language-preference cookie.
Bookings and third-party services
Online bookings are handled by Fresha. When you follow a booking link, you leave this website and become subject to Fresha’s privacy policy and terms. Social links also lead to third-party platforms.
Use, storage and disclosure
We use information to answer enquiries, provide services, administer bookings and meet legal obligations. Information may be processed by providers that support our website, booking, communications or business services, only as needed to provide those services.
Access, correction and concerns
To ask about personal information we hold, request a correction or raise a privacy concern, contact renuskinlab99@gmail.com. We will respond within a reasonable time.